Credit card billing address and Koodo billing address is not matching.

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  • Updated 4 years ago
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I've been trying to make a payment via my credit card, but on payment section shows me that my credit card billing address and koodo billing address is not matching and I confirmed that there is a different street number entered on koodo billing address.
Then I tried to change my koodo billing address to my address on koodo Self-Serve menu, but when I put my street number and click confirm button, it keep showing me the previous street number.
how should I do?
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Dabin Lee

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Posted 4 years ago

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Jonathan I, Mobile Master

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Call customer service and have them sort it out since it's some type of error on SS. They won't charge you for it. 1-866-995-6636

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