Credit bureau report differs from Koodo bill?

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Why is the balance on my credit report what it is? It isn't reflecting the actual balance of my Koodo bill? Should it not be the same, or am I just confused as to how it works/how it is reported to the credit bureaus? I am new to monitoring the credit score stuff, so I am just learning how it all works. But if someone knows why Koodo reports a different amount than what is actually owed, then I would appreciate it.. I thought at first it was the tab balance, but no it is not. It is a completely different number than what the bill and/or what the tab is. Thanks in advance.
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Ashley Yerrek

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Posted 3 years ago

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Mathieu Carrier

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I would recommend calling customer service to make sure you don't have a closed account with an amount owing that you don't know about or maybe don't remember.
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Dennis, Mobile Master

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What does your bill amount say and at what date?

What does your credit report amount say and at what date?
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Ivan, Mobile Master

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I don't believe that various credit reporting services have "real-time" updates to various bills. It may be that this was your balance owing at the time of the last check (by the bureau, not by you). I could be wrong. I'd follow Mathieu's suggestion to call in.

611 from your Koodo mobile, or:

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Ashley Yerrek

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Thanks people of the community. I did end up calling in, and they are unsure as to why it says this amount, as it has said this amount for a couple of months there now. I am not crazy bothered by it, as I am not delinquent or anything. I was just curious as to how they came up with the number that is posted on the credit report. I did not assume that the credit report would post daily by any means. But I do know that monthly Koodo does report to them, which it tells me in the report itself. It is all good. Just a wondering thought. Thanks again people.
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They report the amount on your bill every month. You might be looking at the wrong place.

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