Looking for refund cheque for my account which is overpaid. I transferred the phone to my son and now have a credit that i would like to have sent to me
They sent me a bill with a credit balance. I paid the bill in full for the next month and the new owner took over 14 days prior to end of billing period. So, I would think they did not put the credit on the new owner since they applied it to my account. My account is closed and the new owner has their own account which I have no access too. So not sure how I can work this out with the new owner.
If you still have another line on that account just do nothing; the credit will apply to your next bill(or bills if applicable) and you avoid the extra work for nothing: refund this month (via mail 5 to 10 days) and paying your new bill next month (if you still have another line on the same account).