credit

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  • Question
  • Updated 12 months ago
sim card with credit  does any one know if customer service can credit account if already hooked up thanks they say i need new one had to return phone back and they kept my sim card from walmart: 
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RODNEY2016

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Posted 12 months ago

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Paul Deschamps, Mobile Master

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Did you already activate the phone / SIM you returned?
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RODNEY2016

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yes phone was active last week or two and card they kept the card at walmart so customer serv say I got to buy new one and ebay only sell with $ on it
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RODNEY2016

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i returned phone cause it said no service and rep said yes there was so they had no other phones available
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RODNEY2016

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no i am getting the i phone 4 s and i have to get new sim card cause the darn walmart kept mine and refused to give back so the account is on hold they said once i get a sim card the pay go will be back and running 
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RODNEY2016

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and i am looking on ebay for a sim card but all are with credit if 20.00
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Sophia, Mobile Master

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Yes, as long as the account is new, you get the $20 credit no matter where you buy the SIM card.

Edit: but it appears you already have an active prepaid account. You can just log into self service and activate your new SIM card... you won't get the $20 credit, however, you will still have all your boosters and your old number available for you.
(Edited)
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RODNEY2016

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thanks 
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RODNEY2016

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thanks for who ever removed double post I typed to quick and sent fast and thanks for the help re credit applied to prepaid