Cracked phone

  • 1
  • Question
  • Updated 5 years ago
  • Answered
my friend dropped my phone and it cracked. Was wondering if its possible to stay on my plan, and get a replacment phone.
Photo of Ashleen Mudaliar

Ashleen Mudaliar

  • 70 Points

Posted 5 years ago

  • 1
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
That is possible, however you would need to purchase a new phone.
Photo of Jeff Caughill

Jeff Caughill

  • 662 Points 500 badge 2x thumb
Sorry to hear your phone is cracked. Same thing happened to my Ipad3 when I got it.
As for your options...
A)you can buy a new phone,
B)buy a certified pre-owned phone at one of Koodo's kiosks (which comes with 1 year warranty) or
C)you can see if you have a past phone that is compatiable with Koodo's network.

Hope that helps.

Jeff
Photo of Dennis

Dennis, Mobile Master

  • 187,022 Points 100k badge 2x thumb
I would make your friend get you a replacement phone.
Photo of Darko Angelovski

Darko Angelovski

  • 2,772 Points 2k badge 2x thumb
Best way to go is to buy a new phone that you want and just bring it to Koodo

This conversation is no longer open for comments or replies.