Cracked phone

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  • Question
  • Updated 4 years ago
  • Answered
my friend dropped my phone and it cracked. Was wondering if its possible to stay on my plan, and get a replacment phone.
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Ashleen Mudaliar

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Posted 4 years ago

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That is possible, however you would need to purchase a new phone.
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Jeff Caughill

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Sorry to hear your phone is cracked. Same thing happened to my Ipad3 when I got it.
As for your options...
A)you can buy a new phone,
B)buy a certified pre-owned phone at one of Koodo's kiosks (which comes with 1 year warranty) or
C)you can see if you have a past phone that is compatiable with Koodo's network.

Hope that helps.

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Dennis, Mobile Master

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I would make your friend get you a replacement phone.
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Darko Angelovski

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Best way to go is to buy a new phone that you want and just bring it to Koodo