Couldn't make a call. Bought Talk Booster 500 online.It's already been two hours. I still can't make a call

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  • Updated 1 year ago
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Couldn't make a call. Bought Talk Booster 500 online.It's already been two hours. I still can't make a call.I can see the transaction history
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Yao Ding

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Posted 1 year ago

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Dennis, Mobile Master

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Can you text?

Try rebooting the phone.

When you look on self serve, do you see the talk booster your purchased?
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Yao Ding

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Can text. Did not see the talk booster. In the "Current Booster Add-on(s)", I only saw the data boost I've already had.
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Chad Burr, Mobile Master

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Try logging on with a different browser or a private browser window. Did you top up before buying the Booster?
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Yao Ding

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ouch, now I got it. I need to top up first and then add booster after. It works now.
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Chad Burr, Mobile Master

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Glad you got it sorted out. :)