Couldn't add apartment number while buying a phone online

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I ordered a phone yesterday and I tried to add my apartment number and it didn't let me add it. When I got the order confirmation today I saw the shipping address doesn't have my apartment number there. Can you please check the apartment number was added to the shipping address or now? I also emailed Koodo right away after making the order online but didn't receive any reply yet.

Order no: HFO18030428
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Renesa Nizamee

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Posted 10 months ago

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Dennis, Mobile Master

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You will need to contact the webstore

Koodo Webstore:

If you need assistance with an order you placed online at, contact the Koodo Webstore team at or 1-844 566-3697. Please have your order number handy.

Hours of Operation:

  • Tuesday to Friday: 3pm to 9pm EST

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