Could not activate cellular data network

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  • Updated 4 years ago
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My internet on the phone is not working. I have 750 mb but I cant use it. It says "Could not activate cellular data network. You are not subscribed to a cellular data service." I dont understand that I have been using that phone all over the world with different international simcards and plans and never had any problem.
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Pia

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Posted 4 years ago

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Jonathan I, Mobile Master

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That's odd. Do you have the correct APN settings in the phone?

https://c.getsatisfaction.com/koodo/t...
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Pia

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I do and the internet is working with the WIFI without a problem but not with the 3G.
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Jonathan I, Mobile Master

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Perhaps you have a data block on your account? That's really all I can think to be the issue. As long as the phone supports 3G frequencies 850/1900 the calls and data should be fine.

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