could koodo change our overage data fees without consent

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  • Updated 3 years ago
  • Answered
Some data plans have different fees as to how much data they use for example some plans are 10/gb some are 15/gb could they change it without our consent
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Ali

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Posted 3 years ago

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Timo Tuokkola, Mobile Master

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No. The overage rate is built into the plan. It will not change unless you change your plan.
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Ali

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Really I would love it if a employee can confirm this
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Mathieu, Mobile Master

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Ali, if your looking for employees to confirm you might as well walk to a Koodo kiosk and ask them. Most of use here are all users, there are employees on here but they are scarce. especially at 10pm on a Friday night.

I will confirm that what Timo said is correct.
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Veronica

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Hello Ali, 

Timo is right, the overage rate is a feature that is built into the plan and cannot be modified. The only way your overage pay-per-use can be changed is if you opt for another plan. 

Hope this helps!

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