Could I get bring your own phone promotion?

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  • Question
  • Updated 9 months ago
I got the koodo account a month ago without any promotions, but I checked the koodo site today, koodo newbies can get byop promotion (get 10 credis during 6 months!) and they can get a free sim card . I really wanna get byop benefit.. I was byop too but I couldn't get anything and paid sim fee+tax . I was wondering if I could get byop benefits? please please please.. I GOT THE KOODO JUST A MONTH AGO
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Posted 1 year ago

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Goran, Mobile Master

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Promos come and go and you can't always know when to be able to take advantage of them. You might have been able to if it had been 15 days or less but you're at a month now so you won't be able to get anything from it. Unfortunately you got unlucky
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Activate a new line with a random number, port your number out to another provider and back to that new line. Don't forget to contact the CCTS when Koodo does not refund you for the remaining days of your billing cycle. Even Rogers refunds automatically, in case a rep reads this and understands that they are violating the Wireless Code.
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The BYOD promo is normally $10 for 6 months. It should state it on your agreement papers.
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Dawn Boshaw

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No tab at all because the phone was bought outright. And I just looked at the agreement and nothing states on there about the Bring Your Own Device discount. I just figured I would ask here before having to making a call (I'm not one for calling companies unless I absolutely have too)
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Dinh, Mobile Master

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Credit or discount sometimes didn't show up on your contract, but normally promotion credits don't last for more than 1 year.

If you want to find the exact reason then calling is the solution then. Only Koodo agents have access to your account detail.
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Allan, Mobile Master

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You can message them on facebook instead of calling, that way you don't have to deal with waiting on the phone either.
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Dawn Boshaw

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Ok thanks for the help guys. I will be getting a hold of them today :)