Correcting location

  • 1
  • Question
  • Updated 7 months ago
How do I get Kooso to recognize I am in Canada, not in Ireland?  Koodo welcomed me to Ireland!  I don't want to pay foreign roaming charges. 
Photo of H. H. Mitchell

H. H. Mitchell

  • 70 Points
  • frustrated

Posted 7 months ago

  • 1
Photo of Erwin

Erwin

  • 23,576 Points 20k badge 2x thumb
Hi Mitchell,

If you are looking for a text message saying welcome to Canada. Koodo does not send you that. You will not be charge roaming if you are using Koodo towers in Canada.

Happy Holidays :)
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,596 Points 100k badge 2x thumb
Unless you're phone has the best range of any I've ever heard of (by several orders of magnitude), there is no possible way you're connected to a network in Ireland while you are physically in Canada. If you're near the border you could potentially be charged for US roaming, but that's it.
(Edited)