contacts disappearing?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I have a moto g. Every few weeks I notice a few of my contacts have disappeared. Not all of them, usually about a dozen. I'll add them back, then a few weeks later the same thing. Is this happening to anyone else? If so, how can it be prevented?
Photo of Katie Dillman

Katie Dillman

  • 70 Points
  • frustrated

Posted 3 years ago

  • 1
Photo of Jru Gordon

Jru Gordon

  • 9,038 Points 5k badge 2x thumb
This may not specifically prevent it, but it will make it easier to get them back. Sync your contacts with your Google account (the same account you use to get into the Play Store. Then if you have to retrieve them, whether you have to reset your phone, upgrade your phone, or keep having the same issue you're having now, they're always backed up.
Photo of Matthew Sider

Matthew Sider

  • 2,432 Points 2k badge 2x thumb
Here tips for you use SD card some time goolge fails
this way you will have thim
Photo of Matthew Sider

Matthew Sider

  • 2,432 Points 2k badge 2x thumb
Goolge back usely work but some time fails here ideal
back thim to you SD card this may help motoral this way I don't like thim no SD card no way pull battery out just like LG not good believe me or chack your account
clear your running apps in background
yeah some time backup fails os back on SD card
this way all ways have thim??
Photo of BobTheElectrician

BobTheElectrician

  • 62,084 Points 50k badge 2x thumb
If you have access to a PC, you can export your Google contacts every now and then. That backup is also available to import into Yahoo or other mail services.
Photo of Michael J O'Leary

Michael J O'Leary

  • 782 Points 500 badge 2x thumb
most right sync with google there are apps in store to sync on a click and restore like http://www.google.ca/sync/
i keep all my stuff linked google and dropbox works great cause im always reseting my phone testing apps

This conversation is no longer open for comments or replies.