Connection problem's

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I can not receive text, updates, and messages without wifi connection. Why is it only working with wifi?
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brianna sookram

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  • frustrated

Posted 5 years ago

  • 1
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Camilo_A

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What kind of phone do you have?
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Sophia, Mobile Master

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Hi Brianna,

There could be many, many possible causes for that, but we can get to the bottom of your issue :D
What phone do you have?
Do you have call access?
Do you have data set up on your phone?
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brianna sookram

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I have a Samgung galaxy ace
With the plan of just the unlimited texting
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PD

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Does this ever worked? Or worked with other phone?
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Sophia, Mobile Master

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When you say "Just unlimited texting", do you mean the $15 prepaid plan or the $20 "regular" plan?
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brianna sookram

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15
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Chad Burr, Mobile Master

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Without a data booster this plan is unable to access the Internet without wifi. Also the phone has a known issue that it can not send text if wifi / data is enabled. You need to turn wifi / data off to text. It might be data to turn off. I can never remember.

If you want updates and Internet you need a data booster otherwise all you get is text

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