Connect call prior to 8 am

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  • Updated 2 years ago
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Given that a plan has included free Canada wide minutes between 7 pm to 8 am the following morning.; suppose a call connection is made exactly at 7:55 am and lasts exactly 15 minutes, ending at 8:10 am. Is the entire call free since the connection was made before 8 am or will 10 minutes be consumed as chargeable talk time? Secondly, would the disconnect time be the chief determinant and 15 minutes would then accrue on the chargeable time?
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Bernard Lynch

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Posted 2 years ago

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Chadwick, Mobile Master

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Hi Bernard,

This is a response from another poster asking the same question.

" The call will be divided in 2, so Before 8:00 a.m and after 8:00 a.m., so yes, those minutes after 8:00 a.m. will be deducted from your plan... "

I will ask our community manager to confirm.
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Melissa, Employee

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Hey, just confirming this is the right info :)
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Chadwick, Mobile Master

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Thanks Melissa

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