Confusing Blackberry data booster answer in FAQ

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  • Updated 4 years ago
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Your FAQ is very confusing. First it says all prepaid services available on Blackberry 10. Then is says you can only make calls and send texts on Blackberry smartphones. and data boosters are not available on Blackberry. Since Blackberry has 2 operating systems, the old BBos-7 and the new BBos10, I think the reference to no booster add on is to old phones only. The new phones use data exactly the same as an iphone or droid and there is no need to discriminate against this great CANADIAN company. Please correct me or the web site. BB deserves better.
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Terry Zanger

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Posted 4 years ago

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Ivan, Mobile Master

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Could you please link to the page you're talking about? What I found specifies that the data booster won't work with a Curve or Bold. It makes no mention of a BB10 device:



From http://help.koodomobile.com/prepaid/b...
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John Burke, Mobile Master

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Do you mean within the "Nitty Gritty and other charges"?

(6) ...Data Booster add-ons are not available with BlackBerry smartphones that are not on the BlackBerry 10 operating system.

That means Data Boosters are available to BB OS10 devices like the Q5, Q10, Z10 & not on the older BlackBerry devices such as those running BB OS7.
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Anthea

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Hi Terry,

Thanks for flagging this issue for us! We've made the changes to our Booster web page as well as the phone support pages for BlackBerry smartphones on BlackBerry 7.

Just to clarify with everyone, our Data Booster add-ons can only be used on BlackBerry smartphones using the BlackBerry10 OS.

http://help.koodomobile.com/prepaid/boosters/what-are-boosters

Thanks Ivan and John for helping to clarify the issue as well!

Anthea
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Terry Zanger

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Thanks Athea,

Hopefully more people will know that Blackberry 10 and Koodoo make a great combination. I love my Koodoo Blackberry Q5.

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