Confused! My bills are way more than I think they should be.

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  • Updated 4 years ago
  • Answered
  • (Edited)
hello there
I'm very confuse concerning about my phone bill. I sign up for a 2 year plan of $29 monthly plus $5 for the phone so total of $35 monthly fee. But ever since I started all my bills are over $50-$160 and i hardly even use my phone. I tried going through my usage online but it is not showing anything. I need to know why I'm being charge so much. I would really appreciate if anyone can help me with the problem im having, thatnk you.
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Trizha Marie

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  • confused

Posted 4 years ago

  • 1
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Chad Burr, Mobile Master

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Look at page 3 of each bill it will tell you what the charges are for.

Also is there a "-" before your amount owing?
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She's probably using data and doesn't know it
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rikkster, Mobile Master

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Make sure data is turned off when not in use. Use Wi-Fi whenever possible and make a point of using data only when absolutely necessary. Depending on which device you have, you can go one step further by restricting background data or disabling apps that use data in the background.

If you own an Android device, you can download and install a simple data toggle widget and place it on your homescreen. The widget will instantly tell you if mobile data is enabled or disabled. You can also turn data on or off by simply tapping the widget instead of going through Settings.

Data Switch