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Hi, I ordered my new iphone online with your cyber monday sale. After almost a week you guys called me and left a message without even letting the phone ring. When I tried to call back your hours are only 3-9pm. That being said I have called 9 times and left 2 messages to be called back, and never do I get a call back or a real person. I am usually on hold for like 5 seconds and it goes directly to an answering machine. I am getting extremely annoyed especially since they told me it would be cancelled if I didn't call them ASAP. Really poor customer service if you ask me.