Compatibility of personal phone

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

Can I have Koodo's service on personal phone? Is Moto X Style compatibility with Koodo?
Photo of Vijay Babbar

Vijay Babbar

  • 104 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Camilo_A

Camilo_A

  • 31,012 Points 20k badge 2x thumb
Hi there...

You can use this link to see if your phone will work on Koodo's network...

http://help.koodomobile.com/getting-started-with-koodo/sim-cards-and-non-koodo-phones/how-do-i-know-...

But as I only say, the BEST way is to check with a Koodo sim card, if it works, it works!!! 

Enjoy! 
Photo of Vijay Babbar

Vijay Babbar

  • 104 Points 100 badge 2x thumb
Thank you Camillo_A! I don't have the phone yet, but am planning to buy soon, so wanted to make sure if it will work. Koodo doesn't seem to have a contact number for non-customers!
Photo of Karine

Karine

  • 2,422 Points 2k badge 2x thumb
Hi Vijay! We do have a phone number for non-Koodo customers! 1-866-99-KOODO (1-866-995-6636). Our
operation hours are Mon - Fri: 9am - 9pm and Sat-Sun: 9am-7pm. Have a great one!
Photo of Vijay Babbar

Vijay Babbar

  • 104 Points 100 badge 2x thumb
Thanks a lot Karine! I did try that number before posting the question here, but was caught into the loop to state if I was a 'monthly customer' or 'prepaid customer'. It didn't give me an option to press 0 to speak with a representative. After knowing from you that the number was right, I randomly pressed 0 and it worked. The end result was the representative didn't know either for sure. He asked me to give IMEI number, which I don't have yet. I suggest you make the auto reply service more user friendly especially for non-customers.
Photo of Karine

Karine

  • 2,422 Points 2k badge 2x thumb
We'll make sure of that Vijay! Thank you for your feedback!
Photo of BobTheElectrician

BobTheElectrician

  • 61,676 Points 50k badge 2x thumb
According to GSM Arena, that phone should work like a charm. Fits all the Koodo required frequencies. But keep in mind these are pre-release specs and there is no experience of seeing one in action in the wild.
Photo of Vijay Babbar

Vijay Babbar

  • 104 Points 100 badge 2x thumb
Thank you, Bob!

This conversation is no longer open for comments or replies.