Coming off a seasonal hold

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I just switched my phone off of a seasonal hold on to a proper plan using the self-serve. It said that the plan would take effect within 15 minutes. It has been several hours but I still do not have any service. Is there anything more I need to do?

Thanks in advance.
Photo of Cameron Mang

Cameron Mang

  • 70 Points

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
Maybe try removing/reinserting your SIM card? Ensure your phone is also taken off airplane mode and you have 3G enabled in the settings (ask if you don't know how to do that).