Closed account - Bill debit

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  • Updated 3 years ago
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I closed my Koodo account in December as I was moving country. However I still get a monthly account update to show me I have a debit of approx $9 owed back to me. But I no longer have a Canadian bank account for it to go to.
I don't mind if Koodo keep my $9! But how do I stop getting a monthly account update?
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Lorraine Meehan

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Posted 3 years ago

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Dennis, Mobile Master

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Give them a call or send them a message

https://koodomobile.com/en/on/contact...
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Lorraine Meehan

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I don't know how to send them a message, the Contact section just directs me to the Community page. I can't get through to their Customer Service number when calling from Europe (nor do I want to pay that call fee!). Thanks anyway though, it's just $9 so not a big deal.

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