Close Accoount

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  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: positive tab mention

I would like to close my account effective immediately. How do I do this?
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Jennifer Clarke

  • 70 Points

Posted 5 years ago

  • 1
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Myke

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*611 Option 5, request cancellation, provide reason. You must be the account owner.
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Jonathan I, Mobile Master

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Call customer service and ask for the cancelation department. *611 from your Koodo phone or 1-866-995-6636 from any phone. You will be billed out your negative Tab balance (if any) + a month of usage. If you have positive Tab, you will lose it.

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