clientcare/tech # and *611 should be added to flyers/pamphlets etc.

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  • Idea
  • Updated 6 years ago
  • Not Planned
Archived and Closed

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looking at some previous forums
allot of people are not aware of the the toll free number and *611 to contact customer care or tech support

great idea....

add the toll free number and *611 to the the pamplets, flyers, ads, commercials
how to contact tech support with simple instructions like... call from a diffrent line, try removing the battery....
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HippieLongstocking

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Posted 6 years ago

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MatB

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Good idea KST,it's already been done on koodomobile.com:http://koodomobile.com/en/on/contact....
*611 is universal and IVR system will direct cx to any department, I'm not aware of pamplets, ads and flyers
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HippieLongstocking

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it yes,
but wen its a new customer and they still arent aware of this forum or arent that compt savvy you know
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MatB

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Then community people should direct your request to Koodo management to take action

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