client care number

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  • Updated 2 years ago
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i have an LG G3 on a monthly plan of unlimited text with i think either 100 or 200 minutes plus a $15 fee for the phone for 24 months and for some reason today around 2ish i couldn't receive or send calls or texts and every time i call or someone calls e is say that my phone inst activated to the network and to call client care for help. im on someone else's monthly plan but i do not understand why this has happen i have never had an issue until now someone please help me!
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Lexi Paquin

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Posted 2 years ago

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Chadwick, Mobile Master

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You will have to call in. The contact number is under contact us. Or google and it will show it. But here it is

1 (866) 995-6636 just tell them what u told us, they may need to speak with the account owner
(Edited)
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Goran, Mobile Master

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Lexi would have to be an authorized user as well to be able to get anywhere with a CSR. If Lexi isn't an authorized user, then the account holder will definitely have to be the one.
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Chadwick, Mobile Master

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Yes ur correct which is why I stated the account holder may have to call :)
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Melissa, Employee

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Hey Lexi! You can also try turning off/on your phone to make sure it's not just a temporary hiccup.  Best of luck! 

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