Chip doesn't work

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  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
I have bought a chip and a top-up voucher. I have already activated my chip, but it is not working. I coudn`t call anyone and the internet doesn`t work. What should I do?
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Posted 5 years ago

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Daniel Kim, Mobile Master

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By chip do you mean the sim card? Make sure your phone isn't get to 2g only. Also make sure that you have inserted the sim correctly.
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Ivan, Mobile Master

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What phone are you using? Was it purchased from Koodo? If not, where did you get it and is it unlocked?

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