checking airtime usage online?

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  • Updated 5 years ago
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After making a change to your plan, how long is it before you can check your airtime usage again?

This is a ridiculous situation and is making me rethink my decision to go to Koodo. Their online account management has been nothing but a PITA since I switched.
Photo of Jim Irwin

Jim Irwin

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Posted 5 years ago

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Photo of Anna M

Anna M

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Hi Jim it will most likely not show update changes until your new billing cycle beings. I changed my plan in the middle of my cycle and will not be able to see the new plan usages until tomorrow when my new billing cycle starts. It can get frustrating believe me tracking the prorated minutes and data, but unfortunately thats how it is :(
Photo of Reena


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Hi Jim,

You should be able to check it the next day to get an idea of your usage. Keep in mind:
* Airtime summaries are approximate and may not be up-to-date due to network roaming delays. Rate plan or phone number changes will be applied to your account. Prorated minutes are included in your latest billing period. No additional airtime usage charts or summaries are available at this time.
Photo of MykeC


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Hey Jim, to add to Reena's post, yo0u can also dial *611 and check your airtime through the menu :).

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