Checking Voicemail from a landline

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  • Updated 2 years ago
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I've set up my voicemail years ago when I set up my Koodo account and recently I tried accessing my VM from a landline and it says I have to call from my phone to set it up. Is there any way to bypass this issue from Koodo?
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Peter Lee

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Posted 2 years ago

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David, Mobile Master

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The voicemail system was changed some months ago, and for security reasons you need to do the reset from your cell phone. Once you have created your fresh greeting and PIN, etc., you can access  from a landline in the fashion you expected.