Checking Five Essentials Numbers (2nd try)

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  • Updated 1 year ago
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I asked this question before, then this form nuked it (thanks).

I have the Five essentials plan, and I'm being charged for one of the numbers. When I tried to check them on koodo self-serve I can't find the tab anymore. What gives?
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Bruce Hodgkinson

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Posted 1 year ago

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Bernard, Official Rep

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@ Bruce, can you pls send us private message on Facebook so we can look at your account. This is a public forum and want to protect your privacy. 
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Bruce Hodgkinson

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Sure, no problem. I'm one of the few that still has this plan...
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Bruce Hodgkinson

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Is this location suitable for me to pass along my info?
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Robert, Mobile Master

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No it is not. It is preferable that you contact via FB messenger @ www.m.me/Koodo
(Edited)
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Bruce Hodgkinson

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Unfortunately, my workplace blocked the address when I tried to use it. I'll have to go to the library later this evening & log in there, or call a 1-800 number if there is one...
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Bernard, Official Rep

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I would suggest the former Bruce. Saves you waiting on the phone.