Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: positive tab mention
I'm trying to buy a new Nexus 4 with Tab S. My tab balance is +69 to I should be able to get the phone at 300 - ( 150 +69) = 81$ However, every single time I get to the check out point where it says New Customer and Existing Customer, and I choose existing customer, it takes me to the check out page without the positive tab balance! I keep ending up with a 300-150=150$ fee. My positive balance just disappears!!! I don't understand what's happening!