Check Order Status Please (I know it takes 7-10 days)

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  • Question
  • Updated 3 months ago
check order status please for Order No. HFO19821025  I know it can take up to 7-10 days just go crazy not being able to check the status or tracking of order.
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Nathan LaPlante

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Posted 3 months ago

  • 1
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Goran, Mobile Master

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It'll just be processing until the backlog catches up to you. But I'm sure a rep here will look into it and let you know.
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Dennis, Mobile Master

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The status will be 'in process' until your get the email that it has been shipped.
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Ranjan, Official Rep

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Confirming that order was received on Wednesday, and is in queue to be processed. Next communication will be an email with tracking info. once the order is ready to ship out, as the gents stated above. Hang tight :)
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Nathan LaPlante

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just really worried as it is just a sim card and plan and currently with Public Mobile which renews the the 26th of May and would like to port my current number I am very close to a koodo store if I could just pick up the sim and do it that way I would be fine paying for the sim card....
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Ranjan, Official Rep

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If you prefer to purchase in-store, you can go down that path as well. Just keep in mind that there is a connection fee charged in store, which is waived online. If you'd rather get it done in store, you'll just need to notify the web store to cancel your order.