My new phone will not charge

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  • Updated 5 years ago
  • Answered
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This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

my new phone will not looks like the cable does not go all the way in
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Connie Henderson

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Posted 5 years ago

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Official Response
Hi Connie, I suggest that you go directly to a Koodo store and let a rep have a look at it: If you bought the phone less than 30 days ago and there is a technical problem, you can replace it for free at the point of purchase. If you bought the phone online, simply give us a call at 1-866-995-6636, option #6. Thank you!

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