Charging phone problems

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Hello , im having an issue with my phone. It keeps dying so quickly what can I do ? I don't always have it on the charger I let it die completely. One day I had my phone at 19% and it went down to 1% and after that it died .. Can I just get a new phone im tired of this one !
Photo of Courtney Garland

Courtney Garland

  • 70 Points

Posted 3 years ago

  • 1
Photo of Rocky Balboa

Rocky Balboa

  • 20,414 Points 20k badge 2x thumb
Download an app called clean master. It automatically shuts off any backround apps you may have running. It's very easy to use and is user friendly.
Photo of Mayumi

Mayumi, Mobile Master

  • 115,202 Points 100k badge 2x thumb
How old is your phone?
"...Can I just get a new phone im tired of this one !"
- You can upgrade your phone any time. All you have to do is pay off your tab and get a new one. Try Rocky's suggestion first and see if it makes any difference.
Photo of rikkster

rikkster, Mobile Master

  • 68,370 Points 50k badge 2x thumb
Sounds like the phones' battery is showing signs that it can no longer hold a charge. Usually when battery/charging problems occur the way you describe, the battery is generally at fault. If the phone is less than a year old, battery replacement is free and covered under warranty.

Lithium ion batteries don't have to be discharged all the way to 0%, in fact, this can do more damage to the battery over time by reducing it's usable lifespan. When the battery reaches 10%, put it on charge.

This conversation is no longer open for comments or replies.