charged for data?

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  • Updated 4 years ago
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I was charged $5 for data usage on my last bill, but I never used data on my phone. I don't think my phone even has the option to use data (it's an LG flip phone).
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Karoline Madsen

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Posted 4 years ago

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Sophia, Mobile Master

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Hi Karoline,

Sure sounds like a mistake on Koodo's side... just call them (*611) and they'll probably be able to see what went wrong, as well as credit you back your $5 :)
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Dennis, Mobile Master

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if you accidentally open the web browser on your flip phone then it will use data
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Sophia, Mobile Master

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Oh! I didn't even know flip phones had a browser... yes that might do it... but I think Koodo might still be lenient enough to give a one time credit. Let's hope so :D

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