Charged twice for tab payoff called said they fixed it but it's still not corrected

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  • Updated 1 year ago
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Jessica MacDonald

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  • frustrated

Posted 1 year ago

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Paul Deschamps, Mobile Master

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Hi Jessica, Send Koodo a private message on their Facebook account and they should be able to make sure it gets looked at.
(Edited)
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Jessica MacDonald

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Do u have the link??
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Jessica MacDonald

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I went to the Facebook page but there's no option too message them.
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Allan, Mobile Master

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Mayumi, Mobile Master

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Click FB logo/icon on the bottom of this page :) 
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Paul Deschamps, Mobile Master

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Here's the message icon now, it's kind of hidden if your use to where it use to be, took me a minute to find it as well lol.

(Edited)
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Ranjan, Official Rep

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Hi Jessica - I was just looking at your latest and last bill and only see one tab charge for each of the lines. Where do you see that you were charged twice?