I wanted to pay my bill on Tuesday August 8th in the morning, I entered all the information and it had to be confirmed. After selecting the confirm button, a Koodo error page was displayed stating that the server is down and asking me to try again later. 10 minutes later I tried again and everything worked correctly, the payment was made. This morning (August 10) looking at my bank statement I noticed that I was charged twice, while the first time I had an error message. How is that possible? Why billed me twice? Is that normal? Can someone help me with this?