Charged for Long Distance within Canada with Unlimited Canada-wide anytime minutes

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  • Updated 1 year ago
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Hi,

I was charged $4.50 for a long distance call within Ontario even though I have unlimited canada-wide anytime minutes. 

This happened on the same day that I upgraded my plan. When I upgraded I kept the same plan but I upgraded so I could get the +2 gb of bonus data. I previously also had unlimited canada-wide anytime minutes.





Chris
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Christopher C

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Posted 1 year ago

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Allan, Mobile Master

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There was a similar case mentioned here: https://community.koodomobile.com/koodo/topics/i-have-unlimited-evenings-and-weekends-5pm-why-do-i-h...
Send a message off on facebook to one of the Koodo reps and they can verify your account and look into this for you.

Also, on a little side note. The plan your currently have is on for $65 right now. Just something to look into if you want to save a few bucks, are allowed to change your plan, it has everything you want, etc.
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Christopher C

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Done. Thanks for the help!