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During a 3 minute span, while the customer rep was transferring his contacts to the new phone, my brother gets charged $5 for using data.
4:36:42 PM 0.01 MB Data Usage from/to $0.00
4:35:27 PM 0.04 MB Data Usage from/to $0.00
4:33:55 PM 0.17 MB Data Usage from/to $5.00
4:33:55 PM 0.53 MB Data Usage from/to $0.00
4:33:46 PM 0.07 MB Data Usage from/to $0.00
How would this happen, if Data is supposed to be turned off?
Will Koodo reimburse the $5 charge?