Charged $5 data roaming fee last month for "0.001 MB".

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  • Updated 9 months ago
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Charged $5 data roaming fee last month for "0.001 MB" according to my bill  . I have roaming turned off and have had it turned off for the last 6 months while regularly travelling to the US. How is it that this past month was the first time this charge showed up with roaming turned off? I should not have been charged this.
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Brent Meadows

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Posted 9 months ago

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Dinh, Mobile Master

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There is one customer  also reported having similar charge right before you post. The suggestion was to call Koodo or send message to their facebook and ask them to remove it.
(Edited)
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Bernard, Official Rep

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Brent, as per Azure123 send us a private message on Facebook and we will look at your account and fix things if something doesn't make sense. 

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