charge $0.01 airtime fee ?

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  • Question
  • Updated 2 years ago
  • Answered
I am a new Koodo customer, and I just signed up my Koodo account yesterday night and added a credit card, then I was charged $0.01 airtime fee from Koodo Scarborough,who could explain this for me ?and will they refund my money ?I know it 's tiny amount of money,but I concerned will they casual charge money?
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Junhao

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Posted 2 years ago

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Sophia, Mobile Master

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It's just a one time check to see if the credit card is valid, you should receive it back, Junhao. In most cases the $0.01 doesn't even show :)
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Junhao

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Thank you,Sophia! I understand now, but they still not return my money back
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C Treasure

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I'm just new too. I have unlimited airtime don't i
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David, Mobile Master

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That would depend on the plan you purchased. You can confirm details of your plan in self-serve.
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C Treasure

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It doesn't say anything about airtime in my plan $55
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Goran, Mobile Master

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You can look on your service agreement that you signed to see the details of your plan or just log into self-serve where you can also see the full details of what's in your plan.
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C Treasure

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thx I think it is unlimited