Changing/Upgrading Phone

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  • Updated 4 years ago
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How do I upgrade my phone through Self Serve? When I choose a phone, it asks me to choose a plan, etc like it is going to add a second phone/number, etc to my account. I just simply want to get the newer phone and keep my same number and plan, etc.
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John Pearson

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Posted 4 years ago

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Mayumi, Mobile Master

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If you want to upgrade your phone through self serve :

Logon to your Self serve > Phones > Choose your phone and click "Add to cart" > If you still have a negative tab, pay off tab will appear > pay off> select a plan will appear, but just click "Check out" on the top right side > check out now > Existing customer > Enter your credit card and shipping info
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Jonathan I, Mobile Master

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I've never made a purchase through the Webstore so I wouldn't be much help here... that's a great answer!
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Mayumi, Mobile Master

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(^_^)

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