Archived and Closed
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Ok, for the tenth time, I've called customer service on my account a number of times on this and all I get is some crap answer about how it's "computer system that picks which phone to restrict" and " we can't change it". How's this for an idea, how about you guys actually PAY ATTENTION to who's name the account is under and suspend/restrict the phone with the name that matches the account name. I'm really getting tired of the "computer system" suspending my girlfriend's phone when it's MY ACCOUNT!!! I realize the bill need's to be paid but holy crap guys!! restricting her phone isn't getting you guys your money. It's just upsetting her unnecessarily. You need to be able to change which phone is restricted so I know to get in touch with you without the screaming match with my girlfriend.