changing the plan tabs charges

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  • Updated 5 years ago
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Hello I'm changing my plan, $50 to $40. So they are advertising me that I will lose tab charge. What does it exactly means?

Other question, does I have to pay fees for this changing?
Photo of Rafael Werle Arenhart

Posted 5 years ago

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Dennis, Mobile Master

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There is no charge if you are changing your plan via Self Serve online.

There would be a charge if you did this over the phone.

I dont understand what you mean about losing the Tab charge. This change of plan should not affect your tab. 15% of your bill should still be contributed to your Tab S or M. If it is a Tab M the $5 monthly Tab charge should remain.
And Tab L should not be applicable as that is $65 minimum.

If this was an older cell purchase then your monthly tab contribution will remain at 10%
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Jeff Caughill

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When changing plans there is no fee to change your plan on Koodo self serve, which you can do once a month.

As for your other question when changing from the $50 plan to $40 plan the only loss you will face for your TAB is that you will have less money put against your tab, as generally 15% of your monthly bill is put against your tab balance.

Eg. For your old $50 plan...
50 * 0.15 = 7.50 was taken off your tab each month

For your new $40 plan....
40 * 0.15 = 6.00 will be applied to your tab each month

Thus, there is only $1.50 less being taken off your tab each month for switching to the lower plan.

Cheers,

Jeff

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