Changing phone plans

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  • Question
  • Updated 5 years ago
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Fairly new customer - currently have this plan CAN Data 200MB 200min $40. If I change to this new plan CAN Data 400MB 400min $39. Does it mean my bill is $39 plus taxes, tab, etc OR does it mean $40 + $39?
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Murrielle Perrin

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Murrielle,

Your next bill would be prorated, meaning $40 for the days you still had that plan, and $39 for the days with the new plan. Since the difference in your case is only a dollar, I doubt very much that you'll notice it :D
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Moto G

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Hi Sophia! I was in self serve to switch plan to what Murrielle did. Site page did not complete transaction. So I called Koodo and Rep did the Plan Change, THEN rep asked me, "do you want to start change now, or first day of next billing cycle"? I choose the later.
Do you know why this option is not describrd, nor available in self-serve?
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Jonathan I, Mobile Master

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That option is currently not available in Self Serve but I've suggested it should be. Please +1 my idea here:

http://community.koodomobile.com/kood...
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Murrielle Perrin

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Thanks for your help!! Switched my plan, now getting double min and data, and saving a dollar. Starting to love Koodo!!
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Ivan, Mobile Master

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Glad to hear it! Just remember that your next bill will be unusual due to proration, as Sophia stated.
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Erwin

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Hi Murrielle,

You don't really have to worry about proration because you are changing your rate plan to nearly equal value plan. Means nearly identical bill, possibly even a dollar lower. Glad you love Koodo, I love it too :)
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Dave Arnett

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I have a 45$ plan which includes unlimited minutes, unlimited texts and 1gig of data. Have you thought about this plan?
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Moto G

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I'll stay with my Canada wide 6G/ $60.00....lol

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