changing account via self serve

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  • Question
  • Updated 6 years ago
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i just switched my plan to from the $30 promo plan to the $30 double promo plan via the self serve, but it is not showing-up as changed in my online account.

did it not change or does it take time to activate?
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Andy Beaton

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Posted 6 years ago

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Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

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close your browser, wait ten minutes then log back in. if it still shows the old plan then it didn't update. or you could call customer care if they're still open in your time zone and they can confirm what plan you're on.
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Chad Burr, Mobile Master

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You nay also want to clear your browser cache or try another browser

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