changing phone number with both accounts being koodo

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  • Updated 3 weeks ago
hi, i recently recieved my new phone under a new name and i would like to know if i can take my old koodo number from my previous account and use it for my new phone and new account. i cant seem to find the option to change my number..
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Korey John Krog

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Posted 3 weeks ago

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Paul Deschamps, Mobile Master

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Directly no you'd have to port out the number and then port it back in
(Edited)
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Ymir1220

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How long has it been that you cancelled your previous koodo account?
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Paul Deschamps, Mobile Master

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Well if you cancelled your old account then your out of luck as you've lost that number and can't port it over. You may get lucky and get it again by picking it from available numbers but it takes at least 90 days for it to go back into the system to be chosen again and anyone can grab it before you get the chance if that's the case.
(Edited)
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Dennis, Mobile Master

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What happened to your old account?  Why create a new account if you have an old account?