Changing Phone Number?

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  • Updated 2 years ago
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I am a recently graduated student from Nova Scotia. I signed up with Koodo because they offer a basic $30 plan that is all I need for work. I recently got a job in Manitoba and will be moving there in a few weeks. I need a Manitoba number to make work calls.

The Koodo rep couldn't give me a Manitoba number at the store because it may get flagged for "fraud". I can't change provinces on self-serve. The rep said I could call Koodo no problem. Now I find out that it costs $10 to change your cell phone number on the phone.

WTF, I tried to change it in the store, now they're including hidden fees to change the number. Seems pretty ridiculous.
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R Murphy

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Posted 2 years ago

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Timo Tuokkola, Mobile Master

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Fees are waived for out of province number changes, as it is not possible to make them via self serve.
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Don't worry about it. As Timo says, there's no charge. Once you have a MB number and billing address, you might want to re-assess your Koodo plan. The MB plans in the upper echelons are quite a but cheaper than what you would have to pay now.

Good luck with the new job.
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R Murphy

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Thanks for the clarification!

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