changing phone

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  • Updated 3 years ago
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my phone is 4 yrs old frozen most of the time but i still have tab to pay
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Posted 3 years ago

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Sophia, Mobile Master

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Oh the Tab can't possibly that much now, Edwin! Call Koodo and see if they may waiver the rest of your Tab and get you a new phone, on a new Tab :)
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PD

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Sophia is right, now all phones companies have a policy to charge a Tab maximum to 2 years. Call and get phone upgrade.
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Chad Burr, Mobile Master

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That depends on when you took your tab PD
4 years ago
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Chad Burr, Mobile Master

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Edwin, log into self serve and click on the "tab" section


From there you can see how much is left on it and even a link to pay it off now if you want.

Or wait for June 15

Source: wireless code
It doesn't have a duration / I'm not on a contract
(Indeterminate Contract)
When will all of the Code’s protections apply to you?
If you started an indeterminate (month-to-month) service before December 2, 2013, all protections in the Wireless Code have applied since January 2, 2014. The Code applies to indeterminate contracts at the time of their first monthly renewal. This means that all protections in the Code now apply to you.

What about your cancellation fee?
However, your current cancellation fee applies until either

– you upgrade your device;

– it reaches $0; or

– 3 June 2015.

See the CRTC’s fact sheet on cancellation fees for more information.
(Edited)

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