Changing numbers in Five Essentials

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  • Updated 4 months ago
I know Koodo no longer offers Five Essentials, but I still have it on my plan.  However, I can no longer find the tab on the website that allows me to change my Five Essentials phone numbers.
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sima

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Posted 9 months ago

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Allan, Mobile Master

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I dont see it either. Looks like youll have to contact Koodo to change the numbers for you. You can send them a message via facebook or any of the methods in the contact us option below.
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sima

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Thanks for looking, Allan.  Strangely I changed one of my numbers relatively recently, but simply can't seem to find the place on the website to see the Five Essentials.  Maybe they changed it relatively recently?
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Allan, Mobile Master

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They recently removed the ability to change your sim card via self serve and this was located in the same location as the five essentials. It could've been removed along with this by error.
Not many people have five essentials anymore either so they may have just removed it from self serve to stop any confusion people were having.
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Julie Thibault

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How can I change one of my numbers for the five essentials
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Goran, Mobile Master

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See above as Allan said and send a private message to Koodo via Facebook Messenger or DM via Twitter to get it changed.
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Julie Thibault

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can I change an number in my five essentials and how.
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Goran, Mobile Master

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As I already said: "See above as Allan said and send a private message to Koodo via Facebook Messenger or DM via Twitter to get it changed."