changing names

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  • Updated 3 years ago
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hi my name is kristen i have a phone with u guys that was on a tab the person cut it off and i have no id to hook it up in my name so what can i do
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Kristen Heegsma

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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If they closed their account then you'll have to call and activate it under an account in your name. If they didn't close the account and you want to just transfer it into your name and continue paying off the tab on the phone then the other person will have to call in and have the account transfered into your name, an account transfer will cost $25
You will also need to purchase a postpaid SIM Card witch you can get online or by visiting a koodo kiosk. Postpaid SIM cards are $10.
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Kristen Heegsma

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they cancelled it but i dont have id i mean i know my sin number off by heart will that be good enough
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Paul Deschamps, Mobile Master

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No you need two forms of ID and a credit check for a postpaid account.
What you could do is get a prepaid account, just visit your local Koodo kiosk or retail partner and purchase a prepaid SIM Card and then you can activate it online or by calling Koodo.
The SIM Card for prepaid cost $20 but come with $20 worth of credits towards service
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Kristen Heegsma

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ok thank u

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