Changing my phone number - Move Status Tool

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  • Updated 7 months ago
  • Answered
Yesterday, I changed my phone number on my cell phone in the self-serve section. It said that I could check the status of my transfer by using the Move Status tool but I can find that tool anywhere on the Koodo website. Can someone please help me? Thanks
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Posted 4 years ago

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Mayumi, Mobile Master

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I couldn't find the " Move Status Tool" when I changed(ported in) my number. So I called Koodo and asked about my status.
I talked to tech support (option 6)
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I'm looking for the move status tool also, as described in the literature in the transfer process. I would have expected after this community comment that Koodo would have updated the literature in 3 years, instead of presenting incorrect information.