Changing my gender on my phone bill!

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  • Updated 2 years ago
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Hello everyone,

I'm a new Koodo user. My first phone bill says that my name is "MRS. NATHAN WONG," but I'm most definitely male! How do I change my gender on my Koodo profile? Is it possible to do this online, or should I call customer support?

Thank you very much!
Nathan
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Nathan Wong

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Posted 2 years ago

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Mayumi, Mobile Master

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I don't think you can change it through self serve.
Call CS from your Koodo phone, *611 option 5 > keep pressing 0 to get a rep
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Nathan Wong

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Excellent. Thank you, Mayumi!

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